Data Deletion Instructions

Option 1: Disconnect a specific platform

If you want to remove data and access for a single connected platform (e.g., Meta Ads):

1. Log in to your Siphon account at siphon.to/sources
2. Find the source you want to remove
3. Click the Disconnect button on that source

Siphon stops using that source immediately and permanently deletes every import that reads from it or writes with it. We also attempt to revoke our access with the platform; if that call does not succeed, the source is still deactivated and unusable by Siphon, and you can revoke our access directly from your provider account — for Google, the Google Account permissions page. The stored OAuth tokens remain encrypted in our database until you request account deletion using Option 2 below.

Option 2: Delete your entire account

If you want to delete all of your data from Siphon, email us at [email protected] from the email address associated with your account and request full account deletion.

We will delete the following within 30 days:

• Your account information (email, hashed password)
• All stored OAuth tokens for connected platforms
• All import settings, including the status and error message of their most recent run
• Your Stripe subscription, if you have one (cancelled immediately)

What we do not delete

Data that Siphon has already written to your destinations (Google Sheets) is under your control in those platforms. We do not have the ability to delete data from your destination accounts. You can remove that data directly from Google Sheets.

For Meta users specifically

If you connected your Meta Ads account to Siphon and want to remove your data:

1. Disconnect Meta Ads on the Sources page to stop Siphon using it and to delete the imports that depend on it
2. Optionally, revoke Siphon's access from your Meta Business Settings > Integrations > Business Apps
3. For full account deletion, email [email protected]

We will confirm deletion via email once the process is complete.

Contact

If you have any questions about data deletion or need assistance, email us at [email protected].